Managed IT Services

GS ICT supports companies in managing, monitoring and maintaining their information systems.

MonitoringMaintenanceSecurityAvailability
The challenges

Your IT has to run. You run your business.

Without a dedicated IT team, every failure becomes an emergency.

An overloaded IT team

Daily emergencies leave no time for the important topics.

Failures discovered too late

Without monitoring, you learn about failures when users call.

Updates falling behind

Security patches postponed: the system stays exposed.

Backups never checked

An untested backup is only a promise.

What we do

Your information system, in good hands.

We monitor, maintain and secure your IT to guarantee its availability and performance.

Continuous monitoring

IT infrastructure monitoring

Servers, networks and applications monitored around the clock.

Maintenance

Planned preventive and corrective interventions.

IT security

Patches, protection and threat monitoring.

Data backup

Automated, verified backups.

User support

Responsive assistance for your staff.

Hardware and software updates

An up-to-date fleet, controlled versions.

How we work

Managed services, from audit to evolution.

01ConsultingReview of your information system.
02Study & designScope, service levels and monitoring tools.
03Supply & integrationSetting up monitoring and procedures.
04TrainingProcedures shared with your teams.
05Support & maintenanceDay-to-day monitoring, maintenance and support.
06EvolutionRegular reports and improvement recommendations.
Integrated technologies

We work with the market leaders.

ManageEngineMicrosoftVeeamDell TechnologiesVMwareFortinetKasperskyCommvault
Industries

Managed services tailored to your business.

Oil & GasSystems monitored on remote sites.
Banking & InsuranceDay-to-day availability and security of systems.
IndustryIT maintained without tying up your production teams.
PharmaceuticalsData backup and security under control.
AviationOperational systems monitored continuously.
Government & TelecomsAn IT fleet kept up to date and secure.
Frequently asked questions

Your questions, our answers.

Do you take charge of our entire information system?

The scope is defined with you: the whole system or only some parts, depending on your needs.

Do you work with our in-house IT team?

Yes, managed services can complement your team by taking over monitoring and maintenance.

Do we receive activity reports?

Yes, regular reports present the state of the system, the interventions and our recommendations.

How are backups managed?

They are automated, monitored and tested regularly to guarantee restoration.

Contact

Let us run your IT. Let's talk.

+213 (0) 20 32 40 08 · contact@gs-ict.com
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